WE'RE OPEN! Covid-19 Update: In line with updated advice from the UK Government, from the 14th September we encourage all guests to adhere to the latest guidance and not meet in groups of more than six people* to help protect themselves and each other when visiting our attraction. As a COVID-19 Secure venue we can still host larger numbers in total but groups of up to 6 must not mix or form larger groups. We will continue to monitor Government guidance closely. *Government exemptions are outlined on the gov.uk website.
Pre-booking a time slot to visit us will be essential, including for annual passes, flexi tickets and all promotions. To book your tickets please click here.
To find out about the star studded health and safety measures in place to ensure we re-open safely, please click here.
Face coverings will now become compulsory for all guests above the age of 11 from from Saturday 8th August.
The health and safety of our guests and team is always our number one priority and to keep everyone safe, we’ve introduced a number of additional hygiene and safety measures which you’ll see in place when you next visit.
We've been awarded the VisitEngland ‘We’re Good to Go’ industry charter mark. This verifies that our attraction meets the Government and public health guidance on COVID-19 and that we have all the required health and safety processes in place to ensure you have a safe and enjoyable visit.
Some of the measures set out below may be clearly visible to you from the moment you arrive and others require consideration from guests to help ensure everyone has a magical visit.
Before You Arrive
When You Arrive
Social Distancing Measures